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General service description
With the IP-Plus SMS/Pager Gateway, IP-Plus customers have the possibility to send e-mail messages to Natel/GSM SMS and/or Telepage Swiss. IP-Plus only forwards messages from customers who have registered for the service. The service is available exclusively for IP-Plus customers.
Addressing
The addressing to a SMS recipient is:
xxxnnnnnnn@sms.ip-plus.net, whereas xxx stands for the network used (f.ex. 079 for the network of Swisscom Mobile) and nnnnnnn for the recipient's Natel/GSM number.
The addressing to a Telepage Swiss recipient is:
0740nnnnnn@pager.ip-plus.net, whereas nnnnnn stands for the recipient's Telepage Swiss number.
The gateway accepts multiple addressed messages. The maximum account of addresses per e-mail is limited to 20.
Quality of service
Customer Support (CSU): 7days/24 hrs.
SLA: there is no guaranteed Service Level, it's our goal to reach 99,8% availability.
Support: Standard Support between 07:00 and 18:00.
Gateways
The following Gateways are implemented:
- SMS Swisscom 079 nnn nn nn
- SMS Roaming 00nn nnn nnn nnn
Note: Generally all networks where a roaming agreement exist can be reached
through the gateway. IP-Plus however cannot guarantee a correct functioning or
the delivery of messages to such networks. The Customer Support (CSU) will not be
able to support customers in the case of problems with networks out of Swisscom's
control. Please see the
roaming list
from Swisscom Mobile for the country to reach. However it might be possible that
phone roaming is possible and SMS sending is not.
- Telepage business (ERMES) 074 2 nn nn nn
- Telepage swiss 074 0 nn nn nn
Messages to Telepage private (074 4 nn nn nn) cannot be relayed at the present time.
MIME compatibility
The Gateway understands and accepts the ISO-8859-1 character set. MIME body parts as
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable
or
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: base64
are correctly encoded and sent.
Delivery/Non-Delivery notifications
As a default, no Delivery or Non-Delivery Notifications will be sent back to the originator.
If there is a "Reply-To" header field specified, a notification (positive or negative) is sent back to the originator in any case.
If there is a "Errors-To" header field specified, you will only be notified in the case of a negative (non) delivery.
In case you need to know the format of the Deliver/Non-Delivery Notifications, please contact the IP-Plus support.
Security
The access control to the SMS/Pager Gateway is IP address based. The customer has to assure, that his own mailhost is not misused by third parties.
Message delivery & availability of the gateways
SMS and/or Telepage messages can be sent from any IP based e-mail software. The relevant mailhost has to be registered by IP-Plus. It's important, that all numbers are sent without any spaces or hypens.
Examples:
- correct: 0794073161@sms.ip-plus.net
- wrong: 079 407'31'61@sms.ip-plus.net
Prices
The price is calculated on a number of units per message and the number of recipients.
The following list gives more details:
| Gateway |
Addressing |
Number of signs per message |
Costs per recipient |
| SMS Switzerland |
0041nnnnnnn
@sms.ip-plus.net |
160, incl. Message Originator and subject |
4 units |
| SMS International |
00xxnnnnnnn
@sms.ip-plus.net |
160, incl. Message Originator and subject (no guarantee) |
7 units |
| Telepage Business (ERMES) |
0742nnnnnn
@pager.ip-plus.net |
80, Message Originator and subject not forwarded |
5 units |
| Telepage Swiss |
0740nnnnnn
@pager.ip-plus.net |
80, Message Originator and subject not forwarded |
5 units |
Prices are subject to changes, especially the prices for SMS Roaming. Swisscom reserves the right to change the number of accountable units per service without prior notice. All bought units will keep their validity.
How to handle the units
IP-Plus customers having registered for the SMS/Pager Gateway option, can buy a defined number of units. The customer can buy units and look up the current status of his account. The customer can buy additional units at any time. Newly bought units are added to the customer's remaining units.
The following table gives an overview of the available unit lots and the relevant prices:
| Number of units |
Price (CHF) |
| 500 |
|
25.00 |
|
| 1'000 |
|
44.00 |
|
| 2'500 |
|
100.00 |
|
| 5'000 |
|
180.00 |
|
| 10'000 |
|
340.00 |
|
| 25'000 |
|
700.00 |
|
| 50'000 |
|
1'200.00 |
|
| 250'000 |
|
5'000.00 |
|
| 500'000 |
|
10'000.00 |
|
| 750'000 |
|
15'000.00 |
|
| 1'000'000 |
|
19'500.00 |
|
| 1'500'000 |
|
28'500.00 |
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The billing of the units bought is done through the monthly IP-Plus invoice.
All prices without VAT or any other taxes.
Order units
IP-Plus customers can order the units on the customer portal My.IP-Plus using their username/password.
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